Training and Facilitation

Engage. Inspire. Activate.

“I never thought about it that way.”

Whether our clients have spent one hour, one day or one week with us, they remark how they've begun to see things differently. Engaged, with clarity. And isn't that what effective training, facilitation or a worthwhile retreat is all about?

If you don't believe us, listen to our clients and their recommendations.

We bring to bear a depth of personal and professional experience. Not only in travel, but across decades in business.

Note: projects featured below highlight training we've delivered, plus retreats and think tanks we've facilitated. If you'd like instead to engage us as keynote speakers at your next event or conference, check out our Speaking Page for more details.

“Dan and Audrey are excellent facilitators and storytellers. Not only did they provide amazing support and encouragement, they also provided practical examples from their own personal stories to help push us out of our comfort zones, engage with each other and effectively tell our own very personal stories. I thoroughly enjoyed the workshop and incorporated elements of the session into my presentation. My idea was selected as the winner of The G Project based on my presentation!”
Lee-Ann Gibbs
G Project Winner with G Adventures & Planeterra Foundation
“I invited Daniel and Audrey to develop a workshop for our industry network, focused on storytelling for sustainability and marketing leaders. It is impressive to watch them seamlessly play off each other as they deliver engaging and interactive content built around specific learning objectives. I surveyed each participant immediately afterward, and each was inspired by the big picture concepts while sharing specific take-homes they will surely apply to their day-to-day. ”
Jeremy Sampson
Vice President, Partnerships and Operations, Sustainable Travel International
“We engaged Audrey and Daniel as trainers for our PR team at visitBerlin in half-day customized workshop. They surprised us and made us think differently about our work. During the presentation they inspired participants to develop new project ideas and they provided ways to use our current assets and resource to promote Berlin as a destination and visitBerlin as a brand. They combine energy, humor, quality content and practical takeaways in a professional yet approachable, conversational style.”
Nadja Reusch
Press and Public Relations, visitBerlin
“I attended a sustainable tourism workshop delivered by Daniel Noll and Audrey Scott. They spoke about quality content, storytelling, and social media in easy to understand, practical language. They included examples and tips that I felt like I could take away immediately, incorporate into my work and also suggest other sustainable travel professionals. Their speaking and delivery combined energy, humor, quality content and tangible takeaways in a professional yet approachable, conversational style.”
Giannina Veltri
Program Coordinator, Tourism-Travel and Eco-Adventure, Confederation College
“Dan & Audrey used theirs skills and experiences to make us think and participate differently and reveal the “best” of each of us (my colleagues and I). More than that, the rhythm of the exercises were perfect and helped us build our own new message. I already qualified their intervention as “more than great”! If you need a hand to finalise a strategy, take a step forward on your activity, look for fantastic animator, then don't hesitate to call them.”
Marie-Aude Sevin
Marine Progamme Manager, IUCN-Med
“Daniel and Audrey were the facilitators for the Leading Change Institute at Kansas State University, a 4 1/2 day event. With a very diverse room, and some challenging topics, they both approached the week with openness, flexibility and a sense of calm confidence. They expertly ran an Open Space approach to the week, which worked exceedingly well. They responded quickly to suggestions and feedback, striving to incorporate a diverse range of needs, but at the same time not losing sight of the vision for the institute.”
Anna McKeon
Co-ordinator, Better Volunteering Better Care

Featured Training & Facilitation Projects

Sustainability in Tourism Training for Travel Entrpreneurs

Sustainability, Impact Monitoring and Marketing Workshop

Berlin, Germany

Development and delivery of a workshop on operational elements of sustainability in tourism, measuring the impact of sustainability and how to market and communicate sustainable tourism to reach new trade and consumer markets. Part of Tourism Recovery Program at Enpact, funded by GIZ and TUI Cares

Digital Marketing, Packaging and Sustainability Training in Moldova

Tourism Digital Marketing, Packaging, and Sustainability Training

Chisinau, Moldova

Development and delivery of digital marketing trainings (virtual) for tourism businesses in Moldova focusing on leveraging post-pandemic travel trends in digital profiles, SEO and website content. Training on sustainability and packaging of tourism products for ANTRIM / Moldova Travel. Part of the USAID Edge Buy-In Moldova Competitiveness Transition Activity (MCTA).

Facilitation Strategy Retreat

Sustainable Tourism Strategy Retreat

Bristol, United Kingdom

Development and facilitation of a two-day strategy offsite retreat to translate strategic objectives into prioritized sustainable tourism, collaboration and marketing initiatives. Included strategy review. Funded by Travel Foundation.

Sustainable Tourism Think Tank

Sustainable Tourism Think Tank

Malaga, Spain + Rome, Italy

Development and facilitation of a full-day Think Tank event to surface and organize sustainable tourism innovation and cooperation concepts. Participants included Mediterranean (Europe, North Africa, Middle East) leaders in sustainable tourism, conservation and protected areas management. Funded by IUCN-Med & WWF Med.

Ecotourism Think Tank Virtual Facilitation

Ecotourism Think Tank Facilitation

Virtual

Development and facilitation of full-day virtual think tank event using Miro online whiteboards. Topics: project evaluation, innovation brainstorming of ecotourism initiatives, measurement activities and possibilities to scale. 60+ participants included Mediterranean leaders in sustainable tourism and protected area management. Funded by WWF Med and DestiMED+ (EU Interreg).

IUCN-Med Communications Toolkit & Training

IUCN-Med Conservation Communications Toolkit

Andalusia, Spain

Created a communications toolkit to position and promote IUCN-Med and its evolving strategy to potential donors. Topic focus: biodiversity, conservation and socioeconomic impact in the Mediterranean region (Europe, North Africa, Middle East). Developed and delivered a communications workshop on how to effectively use the toolkit. Funded by IUCN-Med.

COVID Recovery Task Force

Covid-19 Recovery Task Force Facilitation

Remote, Worldwide

Served as facilitators and practitioner collaborators in the Travel Foundation COVID Recovery Task Force.  Moderated a 40+ member discussion channel composed of destinations, companies and NGO stakeholders on pandemic recovery and integration of sustainable tourism initiatives.

Ecotourism Think Tank Facilitation

Ecotourism Marketing Training

Virtual

Development and facilitation of a 3-day ecotourism marketing virtual training for DestiMED+ project partners and MEET Network members, including protected areas, destinations and tour operators in the Mediterranean region. Delivery of marketing workshop to leverage leading sustainable travel trends. Funded by Institute for Tourism, IUCN-Med.

Sustainable Tourism

Sustainable Tourism Marketing Workshop

Berlin, Germany

Workshop for DMOs, tour companies and other sustainability leaders on effective marketing, positioning and storytelling of sustainable tourism to travel consumers. Training on effective messaging and storytelling on the benefits of sustainable tourism for travelers and communities without using jargon or technical language. Funded by Sustainable Travel International (STI).

UNWTO Talk on Role of Digital Marketing During Challenging News Cycles

UNWTO: Marketing in Negative News Cycles

Marsa Alam, Egypt

UNWTO case study talk: how social media and digital storytelling can be used to shift destination perceptions and address travel safety concerns during challenging news cycles. Delivered to UNWTO Tourism & Media conference based on our campaign results with Egyptian Tourism Authority (ETA).

Sustainability Trainings and Webinars

Sustainable Tourism Webinars & Training

Various, Worldwide

Training and webinars on the topics of sustainable tourism development and sustainability marketing for different clients and sustainable tourism organizations. Clients have included: Global Sustainable Tourism Council (GSTC), TIES/ESTC, among others.

Destination Marketing Training

Destination Storytelling & Marketing

Belgrade, Serbia

Training of DMOs and travel companies in the Balkans on how to use storytelling techniques for destination and tourism digital marketing. Included specific social media strategies, platforms and tools that enable exposure, engagement and brand advocacy. Delivered at ITTFA Belgrade, Serbia. Funded by Danube Competence Center (DCC).

Social Impact Storytelling Workshop

Social Impact Storytelling Workshop

Manual Antonio NP, Costa Rica

Sustainability storytelling workshop and facilitation for finalists of the G Project at the “Summit in the Jungle” in Costa Rica. This event was the culmination of a worldwide competition to fund a social enterprise project concept.

Ethical Global Learning and Volunteering Symposium

Ethical Global Learning & Volunteering Symposium

Kansas State University

Development and facilitation of a 5-day event on “Ethical Global Partnerships, Learning, and Service.” Engaged 40 international academic and industry leaders across the service learning and volunteering fields. Funded by Kansas State University, Staley School of Leadership Studies.

Training: Social Media, Influencer/Blogger Marketing

Training: Social Media, Influencer/Blogger Marketing

Worldwide

Training and webinars on the topics of digital storytelling, social media, and how to work effectively with bloggers/influencers. Clients have included: ITB Berlin, Visit Berlin, WYSE, Eye for Travel, ITTFA (Belgrade, Serbia), and more.

Other Services

Get in touch!

Tell us about the project you have in mind and how we might be able to help you achieve your goals. Then the magic begins.

Contact us